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Privacy Policy

VFXLive CIC

Last updated: February 2026

1. Who We Are

VFXLive CIC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal
information. This Privacy Policy explains how we collect, use, and protect any information you provide when you visit our website, contact us, or work with us on video production projects.


We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data
Protection Act 2018.

 

By using our website or providing us with your information, you consent to this policy.

2. Who We Are

VFXLive CIC is a UK-registered community interest company specialising in video production training
and multi-camera outside broadcasts. We employ a team of freelance camera operators and technical crew to deliver live and recordedbroadcast services.


Company details:
VFXLive CIC
Pridewood Cottage, Ashperton, Ledbury, United Kingdom, HR8 2SF
Company Number: 17024825
Email: info@vfxlive.co.uk

3. Information We Collect

We may collect the following personal data:
• Contact details (name, email address, phone number, company name)
• Project information (briefs, production notes, and correspondence)
• Payment and invoicing details
• Website usage information, including cookies and analytics data
• Freelancer details (right-to-work evidence, insurance, and payment details, where
applicable)

4. How We Use Your Information

We collect and use personal data to:
• Respond to enquiries and provide quotations
• Manage projects and deliver video production services
• Communicate with clients, freelancers, and suppliers
• Issue invoices, process payments, and maintain financial records
• Improve our website and services
• Comply with legal, tax, and insurance obligations

VFXLive CiC Registered Company 17024825
Pridewood Cottage, Ashperton, Ledbury, United Kingdom, HR8 2SF
We do not sell, rent, or trade your personal data with any third parties.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:
• Contractual necessity – to fulfil a service agreement or freelance contract
• Legal obligation – to comply with UK laws and regulations
• Legitimate interests – to manage our operations and maintain professional relationships
• Consent – when you have given explicit permission (e.g., for marketing emails)

6. Sharing Your Information

We may share limited personal data with trusted third parties, such as:
• Freelance crew, when necessary to deliver a project
• Accountants, insurers, and legal advisers
• IT and cloud service providers who support our operations
All third parties are required to maintain the confidentiality and security of your information and comply
with UK data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this
policy or to meet legal requirements. When data is no longer needed, it will be securely deleted or anonymised.

8. Data Security

We take data security seriously and use appropriate measures to protect personal data, including:
• Password-protected systems and encrypted storage
• Restricted access to personal data on a need-to-know basis
• Regular software updates and security reviews

9. Your Rights

Under UK GDPR, you have the right to:
• Access a copy of your personal data
• Request correction or deletion of inaccurate data
• Object to processing or request data portability
• Withdraw consent at any time (for data processed on a consent basis)
To exercise your rights, please contact us at info@bubbleproduction.co.uk
We will respond within one month of receiving your request.

10. Cookies

Our website may use cookies to improve your browsing experience and collect anonymous analytics
data. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes.
The latest version will always be available on our website.

12. Contact

If you have any questions or concerns about this policy or how your data is handled, please contact:
Graham Essenhigh
VFXLive CIC
Graham@vfxlive.co.uk

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